We help tour operators and transfer companies turn Google searches into profitable direct bookings — without relying entirely on OTAs.
A Tirana tour operator selling day trips, multi-day tours and activities. We built the site around a three-step booking flow that asks for no card up front, a live trip cost calculator with add-ons, and an interactive region map — so a traveller can price a trip and request it without ever leaving the page.
A Tirana–Saranda shuttle and private transfer operator. We built the site around a stop-by-stop timetable, a fixed fare shown before anyone asks, and a three-step booking that confirms a seat on a 50% deposit — replacing a WhatsApp thread with a booking a passenger can complete at 2am.
The traveller finds you, books with you, and stays yours.
The traveller finds the platform, books through it, and belongs to it.
Plenty of agencies open with a retainer and ask you to believe the rest. That is a fair thing to be sceptical about, particularly from a firm you met last week. So we start small and let the work argue for itself — a free audit, then a fixed-price fix, then growth only once there is something to grow. You can stop after any step.
A real diagnosis of your booking channel, not a generic score. You keep the report whether or not we ever speak.
Ends with a straight question: we found X opportunities — do you want them implemented?
RUN THE FREE AUDIT →We implement the highest-impact problems the audit found. Small on purpose — you see how we work before any commitment.
The exact figure depends on how many pages, routes and languages are involved. Quoted before we start, not after.
BOOK A 30-MIN CALL →The compounding work, once the Starter has produced something worth compounding. We will show you what changed before you decide.
We will tell you if you are not ready for this yet. A retainer that outruns the results helps nobody.
SEE WHAT IT INCLUDES →The eight services above are components. This is the Growth engagement in full: one sequenced 90-day build that takes an operator from a single dominant channel to a mix they own a real share of — then keeps improving it. Most operators reach it through the Starter rather than beginning here.
Most enquiries arrive when nobody is working — evenings, weekends, and from time zones hours ahead of you. This answers them from your own trips, prices and policies, so a booking request never waits until the office opens.
Nobody is at the desk. Here is what happens anyway.
Commission is worth paying when a marketplace brings you someone new. Put your numbers in and see what the same rate costs when it is charged on every booking — including the travellers who already knew your name.
Money well spent on genuinely new customers. Expensive on repeat guests, referrals and people searching for you by name.
If 25% of those bookings — the ones already looking for you — arrived direct instead.
Contactable customers a year — the start of your repeat and referral channels.
That is the whole number, and we would rather show it than round it up. Plenty of agencies will quote you hundreds of brands and millions in revenue. Almost none of it was earned in tours or transfers, and none of it is something you can check. Ask us on the call and we will show you both builds, what we changed, and what happened after — including the parts that did not work.
No. OTAs and aggregators are good at reaching travellers who have never heard of you. The goal is rebalancing — keeping them for discovery while the direct channel takes repeat customers, referrals and high-intent searches.
Conversion and Google Business Profile work can move within weeks, because the demand already exists. Ranking for destination, route and service terms is a longer build — usually a few months before it contributes meaningfully, and it compounds from there.
Only if it is the thing holding you back. Sometimes the fastest gain is fixing the booking flow, page speed and enquiry handling on what you already have. The audit answers this honestly — rebuilding a site that already converts would waste your budget.
In three steps, so you are never asked to bet on us. The Direct Booking Audit is free. The Direct Booking Starter is a one-off €499–€799 for a fixed scope of the highest-impact fixes, usually three to four weeks. Ongoing Growth is €1,000–€2,000 a month, and we only suggest it once the Starter has produced something worth scaling. You can stop after any step, and we will tell you if you are not ready for the next one.
Two kinds, deliberately: tour operators and transfer companies. That is where we do our sharpest work, because the booking journey, the search terms and the marketplace pressures are ones we already know in detail. We also take on chauffeur fleets, activity providers and DMCs, but those come second — we would rather be genuinely excellent at two things than passable at eight.
It changes the calendar, not the approach. Search and content work is done ahead of the season so visibility peaks when demand does, and the quiet months are used to remarket to past customers instead of going dark.
You do — during and after. The site, the code, the Google Business Profile, the analytics account and every email address on your customer list stay in your name. If you stop working with us, you keep all of it.
Tell us what you run, where you operate and roughly where your bookings come from. We'll come back with where we'd start and what it would take — whether or not you end up working with us.
30 minutes. No pitch. Just a straight conversation about your channel mix, your margin per booking, and whether we're the right fit.
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